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Ars Technica · AI· Kyle Orland·· 16 days agoAI score38

Basically no one is using AI agents for their DoorDash orders

Basically no one is using AI agents for their DoorDash orders

AI summary

DoorDash's Xu said third-party AI agent orders remain negligible, separate from internal tools like Ask DoorDash, which the company says builds baskets five times faster and yields orders with nearly 50% higher basket value and about 60% more unique items. He compared the current stage to Pizza Hut's tentative 1994 online ordering experiments, noting that more than half of Pizza Hut orders are now placed online. Xu said of AI agents, "you never want to fight gravity," but "you don't want to be delusional."

Source: Ars Technica · AI · arstechnica.com